UX Designer, Digital Development

Created: 22-01-2020

Deadline: 20-03-2020

Category: Digital

Location: Copenhagen, Denmark

Are you deeply passionate about websites and digital development? Do you see yourself creating intuitive interfaces to provide transformative brand experiences to customers at the world’s largest jewellery brand? If so, then we have an exciting opportunity for you! 

Job description and areas of responsibility:
As our new UX Designer, you will provide critical in-house UX leadership across our digital technology stack, contributing to and maintaining consistent UX design standards across products. In this role, you will collaborate with other UX Designers to ensure designs and direction are aligned with each other and to collect feedback. You will also work closely with the Development team to provide information or guidance on designs as needed, and review and validate what has been developed. Further to this, you will present various stages of interface design development to business owners, team members and other stakeholders within Pandora.

You will work as part of the product teams, visualising designs, options and solutions. You will act as an advocate for the user and the value of the customer experience. To do this, you will build and maintain customer personas which will inform design decisions based on new product features to be developed.

In addition, as UX Designer you will:

  • Attend sprint meetings to clarify design specifications with Development team, and to support the demo of new/updated features that have been developed
  • Present concepts, work in progress and complete experiences to stakeholders at all levels within Pandora
  • Ensure the user gets what they want, need and expect from the web and omni-channel experiences we create


Your new team:
Pandora is a company with a big heart that takes great pride in treating our people well. You will be part of an exciting business area and work in an international hub of can-do spirited, passionate and performance-driven people. During 2020, we will build a world-class digital team to ensure that digital is at the heart of our business. In our new Digital Hub, we are building a diverse team of thinkers, makers and doers, and aim to support the development of Copenhagen as a destination for international digital talent. We also want to invest in local Danish talent and engage with the local digital community.

As a member of the Digital Development team, you will report to the Design Director and join a dynamic team who are responsible for all of Pandora’s websites globally. We are responsible for delivering on our strategic ambition to be industry leaders in digital, owning and delivering out digital product and technology vision, strategy and roadmap.


What is needed to succeed:
We imagine that you have a bachelor's degree within a design-related field, and a strong passion for retail and the customer. You most likely also have experience in conducting user research from test script creation to analysing the results and presenting findings with recommendations.

Further to the above, you have:

  • 5 years of experience creating highly detailed annotated wireframes, user flows and process flows for digital experiences
  • Used tools such as Sketch, Craft, InVision, Axure, and XD for wireframing and presenting your ideas
  • Knowledge of the Scrum development process and experience with project estimation
  • Familiarity with user interface patterns for web and mobile


Something about you:
You might be the person we are looking for if you are passionate about all things IT, and love to be involved in hackathons, show and tells, and enjoy socialising and supporting other techies. You are a strong communicator and are quick to build relationships with those around you, acting with integrity in all situations. Being pragmatic, you consider all outcomes before you make decisions, and listen to other’s points of view. Finally, you are ambitious and want to continue to learn new skills to further your career.


Additional information:
Application deadline: March 20, 2020

Expected start date: As soon as possible

This role is based in the Pandora Global Office in Copenhagen, Denmark. Candidates should be willing to travel when required.


Did we get your attention?

We hope you got all your questions answered and feel confident applying for this position, however if you have more questions regarding the position, please contact:

Neil Andrews
Recruiter, Global Office HR
+44 79 73 78 74 98

If you see yourself in the position and would like to become a part of Pandora’s future PLEASE CLICK HERE TO APPLY. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com.


Icing on the cake
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit. 


About Pandora
Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through more than 7,500 points of sale, including more than 2,700 concept stores.
Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 26,000 people worldwide of whom more than 11,500 are located in Thailand, where the Company manufactures its jewellery. PANDORA is publicly listed on the Nasdaq Copenhagen stock exchange in Denmark. In 2018, Pandora’s total revenue was DKK 22.8 billion (approximately EUR 3.1 billion).