Customer Relations Representative English (m/w/d)
Location: Hamburg-Allermöhe, Germany
Are you a patient and flexible team player, who can smile through the phone and has a strong focus on customers? Would you like to be part of a dynamic and highly international Customer Relations Team? Then Pandora will be the right company for you!
What will you be doing?
You will take care of our Stores and Partner as well as consumers across the EMEA Region. On the one hand you’ll assist our stores and Partners over the phone and email with their diverse inquiries. To deliver the best support you’ll be in close contact with other Departments regarding order processing and shipping. On the other hand you’ll answer questions about our products, promotions and handle product claims from our customers.
What will you bring?
- High Motivation and Engagement
- Strong written and verbal communication skills
- Strong customer service orientation
- Resilience against stress
- Good teamworking skills
- Strong Can-Do-Attitude
- You are a perfect ENGLISH speaker on native level and possess strong verbal and written communication skills
- Further languages (German, Spanish, Italian, French, Turkish or Polish) are an advantage
- You have basic knowledge about MS Office (Outlook, Excel)
This what is waiting for you:
You’ll be part of a big hearted team of 30 colleagues with strong team spirit and where everybody supports each other. An interesting job opportunity awaits you in a market-leading and strongly expanding company with a cheerful and positive working atmosphere in a dynamic working environment.
Free breakfast, lunch, drinks, fruit, massage and a subsidy for the HVV-ProfiTicket
Apply here - we are looking forward to your application!
Please no applications and letters from personnel service providers and agencies.
Pandora EMEA Distribution Center GmbH | Hans-Duncker-Straße 14 | 21035 Hamburg | Germany